Support
A person answers.
Support is handled by the same team that runs your build — not a ticket queue. We reply within two business days, usually much sooner.
Existing clients & students
The fastest path is inside MONDAi itself: log in and message your team from your portal — it reaches the people on your account directly.
For anything else — login trouble, billing, questions before applying — write to support@mondai.io.
Account & data requests
To request an export of your data, or deletion of your account and its data, email support@mondai.io from the address on your account. Deletion requests are honored as described in the privacy policy.
Accounts are provisioned by our team (there is no self-serve signup), so new-access questions start at Apply.