Privacy Policy — Calibrated Ascension HQ

This Privacy Policy explains how Calibrated Ascension Consulting LLC (“Calibrated Ascension,” “we,” “us,” or “our”) collects, uses, and protects your information when you use Calibrated Ascension HQ (the “Service”). By using the Service, you agree to the practices described here.

1. Information we collect

Account information — your name, email address, role, and any profile details (such as a photo) provided when your account is created.
Content you provide — messages, files, brand assets, project details, and other information you submit to the Service.
Business and credential information — information you choose to share to enable a project (for example, domain, email, or integration details), which is stored encrypted and access-controlled.
Usage information — basic technical data such as log data, device and browser type, and how you interact with the Service.
Payment information — when applicable, billing details are collected and processed by our payment processor (Stripe). We do not store full payment card numbers.

2. How we use your information

To provide, operate, secure, and improve the Service.
To deliver the work and projects you have engaged us to perform.
To authenticate you and manage your account and permissions.
To communicate with you about your account, projects, and support requests.
To process payments and prevent fraud or abuse.
To comply with legal obligations and enforce our agreements.

3. How we share information

We do not sell your personal information. We share it only as needed to run the Service:

Service providers — vendors that help us operate the Service, including hosting and database (Supabase), payment processing (Stripe), authentication (including Google sign-in, if you use it), and email delivery. They may process your information only on our behalf.
Within your workspace — content you submit may be visible to our team members assigned to your account and, where relevant, to you and your authorized collaborators.
Legal and safety — when required by law, or to protect the rights, property, or safety of Calibrated Ascension, our users, or others.
Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this Policy.

4. Data security

We use technical and organizational measures to protect your information, including encryption in transit, row-level access controls so each account only sees its own data, and storage of sensitive credentials in an encrypted vault. No method of transmission or storage is completely secure, but we work to protect your information and to limit access to those who need it.

5. Data retention

We retain your information for as long as your account is active or as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your information as described below; some records may be retained where required by law.

6. Your rights and choices

Depending on where you live, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at support@mondai.io. We will respond consistent with applicable law (including the GDPR and the California Consumer Privacy Act, where they apply). We do not sell or “share” personal information for cross-context behavioral advertising.

7. Cookies and similar technologies

The Service uses cookies and similar technologies that are necessary to sign you in and keep your session secure, and to understand basic usage. You can control cookies through your browser settings, though disabling them may affect how the Service works.

8. Children’s privacy

The Service is intended for business use by adults and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

9. International users

We are based in the United States and process information there. If you access the Service from outside the U.S., you understand your information may be transferred to and processed in the U.S., which may have different data protection rules than your country.

10. Changes to this Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the “Last updated” date above and, where appropriate, notify you. Your continued use of the Service after changes take effect constitutes acceptance of the updated Policy.

11. Contact us

Questions or requests about your privacy? Contact us at support@mondai.io or Calibrated Ascension Consulting LLC, 2226 Eastlake Ave E, #1213, Seattle, WA 98102, USA.